What can infants teach us about the future of marketing?

One big lesson and what to do about it A gathering among friends is taking place at someone’s home. The […]

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The Tyranny of Specialization

“Once upon a time there were enterprise research tools that specialized in doing one thing. They didn’t end up surviving […]

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The Automation of Curiosity

Every other week I come across yet another article purporting new ways to garner “insights” about consumers, markets, employees, or […]

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Is Customer Loyalty Dead or Are You Doing It Wrong?

In 2017 we heard the question more than a few times, is customer loyalty dead? It’s being asked more and […]

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